How to Secure Communication Between Your Employees
The massive transition to remote work finished well — 81% of people did not have to gain any new skills, but only 36% are positive about the new experience. The problems are mainly related to the lack of a single space for communicating with colleagues. In conditions of uncertainty, it is important to think about the convenience and security of corporate communication as well as consider the solutions to improve them.
How to Take Care of the Infrastructure?
When it comes to home remote work, the employer will have to provide a “basic minimum” for effective work to his employees. This is a corporate computer or laptop, which must be able to protect data, and also be ready for increased loads. Expenditures on printers, scanners, headphones with a microphone, and furniture are not excluded. However, the important issue is providing reliable software for corporate communication, which will provide a decent level of data security. Besides, it is important to provide remote administration, so that in case of any problems with the computer, IT specialists can immediately help.
How to Ensure Secure and Effective Communication?
To ensure effective communication and support in telecommuting teams, organizations are encouraged to take the following steps:
1) Use the full range of available communication tools
Allow employees to use the tools they consider to be the easiest and most effective. Research shows video conferencing improves the productivity of telecommuters. However, if there is an opportunity to introduce a corporate messenger on a reliable server– it is better to do it.
2) Use the advanced encryption methods
There are a lot of ways to ensure secure communication. Use the apps that apply specially developed security protocol and two-layer encryption with a 256-bit AES key: they provide high speed and reliability. In addition to regular chats, you can use the so-called Secret Chats. In them, correspondence is encrypted without the participation of the server, and all messages are sent directly from the sender’s to the recipient’s device (peer-to-peer). Even if the data can be intercepted, it will simply be impossible to decrypt without the keys stored on the devices of the participants.
3) Establish communication requirements
Telecommuting teams must create new standards to ensure that communication in a virtual space is clear, predictable, and certain. Norms can also exist on an individual level, for example, the recommended time for sending a response, the style, and tone of the letter, etc. The norms can regulate the volume of messages, response time, and tolerance for humor.
4) Communication should not be limited to content
It should also include the social aspects of work, creating opportunities for communication outside the office or following established office traditions. Encourage and support employees, especially in a transition from office to remote work. CEOs must know that employees experience stress, listen to and empathize with their worries and concerns.
Which tips are the most appealing to you? Share with us in the comments.